Most healthcare professionals are passionate about helping others and often go above and beyond to ensure they provide the best treatment to clients struggling with substance use disorder (SUD) or mental health issues. However, chronic stress and workplace pressure may cause some professionals to experience emotional burnout or other health side effects unless they find positive ways to cope. Reigniting passion for healthcare can help individuals feel more comfortable in their careers and reduce some workplace stress. Driftwood Recovery supports staff members and offers multiple resources to help them find healthy ways to regain passion for their work. 

What Gives People a Passion for Healthcare?

Everyone has topics or activities they feel passionate about. Careers often focus on achieving meaningful goals that people find fulfilling. Healthcare professionals can use their passion for helping others to motivate them to succeed at reaching their career goals. Driftwood Recovery supports staff by providing continuing education and advancement opportunities for individuals who are passionate about providing the best care to individuals needing support. 

People feel motivated to work in healthcare for various reasons, including the following: 

  • A desire to help others and create a healthier community
  • An interest in science, medicine, research, or applying innovative techniques 
  • The inspiration and influence of loved ones or role models
  • To gain respect associated with medical careers
  • Due to personal health experiences 

According to the Online Journal of Health and Allied Sciences, “Motivation is an important factor influencing important outcomes in medical education.” People who feel motivated and passionate about helping others and creating a career in healthcare are more likely to become medical professionals. People often pursue education and healthcare careers for more than one reason and with multiple goals in mind. 

The Benefits of Developing a Passion for Healthcare

Individuals working in addiction recovery and mental health programs may struggle to balance work stress and personal responsibilities. Being passionate about helping others may reduce some of the stress and provide other benefits, including: 

  • Increased resilience
  • Greater job satisfaction 
  • Improved mental health 
  • Enhanced empathy and compassion 
  • A greater sense of purpose
  • Increased productivity 
  • More learning opportunities
  • Personal growth 

Healthcare professionals use their desire to help others to create a sense of purpose and bring deeper meaning to their lives. 

How Does Chronic Workplace Stress Affect a Person’s Passion?

Feeling passionate about work is not always enough to avoid emotional burnout. Chronic stress and unexpected challenges at work or home may affect a person’s ability to provide quality care to clients. 

Workplace stress affects a professional’s passion for helping others by doing the following:

  • Depleting emotional reserves
  • Reducing workplace satisfaction
  • Causing compassion fatigue
  • Triggering emotional burnout
  • Impairing decision-making and focus
  • Increasing cynicism
  • Undermining self-confidence 
  • Reducing work-life balance

Driftwood Recovery prioritizes staff support and offers schedule flexibility and resources to reduce workplace stress. Addressing factors impacting workplace stress helps staff regain their motivation for providing quality care to individuals in need. 

Reducing the Risk of Emotional Burnout

Emotional burnout is a common cause of distress and turnover in the medical field. According to the Department of Health and Human Services (HHS), “There are a range of societal, cultural, structural, and organizational factors that contribute to burnout among health workers [. . .]. If not addressed, the health worker burnout crisis will make it harder for patients to get care when they need it, cause health costs to rise, hinder our ability to prepare for the next public health emergency, and worsen health disparities.” Driftwood Recovery ensures staff avoid experiencing chronic emotional distress in the workplace by offering various support services and benefits. 

Some of the possible contributing factors for emotional burnout in healthcare professionals include: 

  • Excessive workloads
  • Constant emotional strain
  • Lack of emotional support
  • Unclear job roles and expectations 
  • Insufficient resources
  • Workplace conflicts
  • Chronic exposure to systemic issues within the workplace
  • High-stress ethical dilemmas 
  • Personal challenges and mental health issues

The management team at Driftwood Recovery works with each staff member to reduce these risk factors and ensure every professional has access to essential resources and support. 

How Driftwood Recovery Encourages a Passion for Healthcare

Driftwood Recovery encourages staff to maintain a passion for healthcare by providing mentoring opportunities, continuing education, cross-training, and other resources. The management team has an open-door policy to ensure all staff feel comfortable coming to them for advice, support, or help. In addition, clinicians check in with one another every day. Peer support in healthcare reduces stress and makes it easier for people to remain inspired to help others. 

Everyone working in healthcare has something they can do to reduce their day-to-day stress or workload. Driftwood Recovery supports a healthy work-life balance and offers various services to professionals, decreasing the risk of emotional burnout. 

Resources and Strategies for Maintaining a Healthy Workplace Passion

Healthcare professionals experiencing chronic stress can access various resources and activities, including: 

  • Continuing education
  • Peer support networks
  • Practicing self-care

Workplace resources and support services allow medical experts to become the best version of themselves and offer clients the highest-quality care. Reigniting a passion for healthcare can help professionals avoid compassion fatigue and other issues affecting many people in the medical field. 

People who feel passionate about their careers may have difficulty creating a healthy work-life balance. Healthcare professionals often work in a high-stress environment, making them more at risk of experiencing emotional burnout and other side effects if they do not practice self-care. Passion for healthcare also brings great joy to many people and can be a significant advantage, giving professionals the motivation and drive to provide quality care. Finding the right balance between reigniting passion and avoiding emotional burnout is not always easy. Driftwood Recovery supports staff by giving them the tools to create a healthy work-life balance. To learn more about our programs and staff, call us today at (512) 759-8330.

Healthcare professionals use innovative techniques and complementary therapies to support clients struggling with substance use disorder (SUD) and co-occurring mental health disorders. Many treatment programs combine evidence-based and holistic modalities to help clients heal. Creative therapies offer a unique opportunity for clients and clinicians to engage on a deeper level and address underlying issues affecting client health. Driftwood Recovery uses creative therapies to improve treatment outcomes for individuals with SUD or mental health issues. 

What Are Creative Therapies?

Creative therapies combine psychotherapy with art, music, crafts, dance, and other forms of creative expression. People use creativity to explore their thoughts, feelings, and beliefs in a safe and nonjudgmental space. According to the Journal of Addictions Nursing, research studies into the effectiveness of art therapy “suggest several benefits for SUD patients, such as decreasing denial, reducing opposition to alcoholism treatment, providing an outlet for communication, and lessening shame.” Driftwood Recovery encourages clinicians to use creative therapeutic approaches to help clients address the effects of SUD and co-occurring mental health disorders. 

Some of the most common forms of creative therapy include: 

  • Art
  • Music
  • Dance and movement 
  • Drama therapy 
  • Writing or journaling 
  • Play therapy 
  • Photography
  • Digital art
  • Combining multiple creative modalities (e.g., playing music and writing lyrics)

Creativity is an excellent tool for regulating and processing emotions. Artistic therapies and creative activities can reduce the risk of relapse and improve overall mental wellness. Driftwood Recovery encourages staff members to support clients’ artistic endeavors during and after treatment. Counselors, therapists, and support staff build meaningful relationships with clients by helping them explore artistic interests through therapy. 

How Do Creative Therapies Improve the Client-Clinician Relationship?

Therapies incorporating art, music, and other forms of creative expression help clients identify and process emotions, build communication skills, and set boundaries. The client-clinician relationship can be complicated for some people. Creative therapies provide clients with additional support and guidance. Healthcare professionals also use creativity to problem-solve challenges in recovery and build more meaningful connections with clients. 

Mental health and addiction recovery experts face multiple challenges in developing trusting relationships with clients. Some individuals in rehabilitation may have a history of trauma or abuse that leaves them afraid or emotionally closed off. To build a collaborative relationship, staff must bridge gaps between themselves and clients using healthy and practical tools, including artistic activities. 

4 Ways Creative Therapies Improve Treatment Outcomes

Therapy helps clients heal, grow, and reintegrate into the community. According to the National Institute of Mental Health (NIMH), “In general, the goals of psychotherapy are to gain relief from symptoms, maintain or enhance daily functioning, and improve quality of life.” Below are four ways healthcare professionals can use a combination of creative therapies and psychotherapy to improve treatment outcomes for clients with SUD or mental health disorders. 

#1. Enhanced Client Engagement

Artistic activities are often considered more fun than traditional talk therapy. Clients who find therapeutic exercises fun and enjoyable stay actively engaged with their treatment plans. Therapists and other clinicians collaborate with clients to determine which form of creative expression best supports their healing journey. Driftwood Recovery offers multiple artistic activities and therapeutic modalities to ensure clients can access various support services. Staff members reduce workplace stress and improve treatment quality by increasing client engagement. 

#2. Deeper Client-Clinician Connection

Art is often meant to be shared. Clients benefit from using their art to communicate complex ideas, thoughts, or beliefs with their loved ones and care team. Therapeutic activities involving art, music, writing, and other forms of creative expression can deepen the bond between clients and clinicians.

#3. More Significant Therapeutic Impact

Psychotherapy is often used alongside creative outlets to enhance the therapeutic process. According to Frontiers in Psychology, “The overall goal of its practitioners [of art therapy] is to enable clients to change and grow on a personal level through the use of artistic materials in a safe and convenient environment.” 

Artistic self-expression allows clients to experience more profound insights about their condition and may help them build better coping skills. As a result, healthcare professionals may not have to work as hard to guide these clients through their recovery journey. The positive impact of artistic therapies can cause clients to heal more quickly from the effects of SUD or mental health disorders. 

#4. Reduced Emotional Burnout for Therapists

Many therapists and counselors experience emotional burnout if they do not take the time to reduce stress in the workplace. Creative therapies are an excellent tool for managing stress and creating a supportive environment for clients. 

Creative therapies reduce emotional burnout for therapists by doing the following: 

  • Encouraging emotional expression of complex topics and feelings
  • Providing a sense of emotional renewal
  • Offering clients and clinicians a break from traditional treatment methods
  • Improving work satisfaction 
  • Fostering empathy and connection
  • Reducing compassion fatigue 
  • Encouraging mindfulness

Clinicians need to practice self-care at home and work to focus on providing the best treatment to clients. Driftwood Recovery encourages staff to practice self-care and take advantage of alternative therapies to reduce stress in the workplace and create a positive client experience. 

Innovative therapeutic techniques and creative treatments allow experts to practice greater flexibility with clients. Individuals taking advantage of holistic therapies incorporating art, music, and other forms of creative self-expression often report better treatment outcomes. Many new therapeutic modalities have been created to address trauma, substance abuse, and mental health disorders. Some artistic therapies have been tailored to address specific disorders and mental health issues. The addiction recovery and mental health experts at Driftwood Recovery use creative therapies to reduce stress in treatment programs and improve client engagement. Every treatment program offers multiple artistic activities and therapeutic modalities. To learn more about our programs and staff, contact our office today at (512) 759-8330.

Mentoring new healthcare professionals offers many potential benefits for senior staff and new hires. By partnering with mentors in the workplace, individuals training to become healthcare professionals can learn more effectively and improve their skills. According to BMC Medical Education, “Effective mentorship during medical training fosters professional development, personal growth, and ethical guidance.” Driftwood Recovery encourages mentoring new professionals within the workplace as a strategy for improving interpersonal relationships, expertise, and treatment quality. 

What Does Mentoring New Professionals Mean for Healthcare Workers?

Individuals who have worked in healthcare for years have essential insights and guidance they can share with new professionals. Mentorships can be informal or formal through mentorship programs. Often, these types of relationships develop organically as people interact with one another in the workplace. 

Mentoring new professionals in a healthcare setting generally entails the following: 

  • Providing additional information about facility policies and processes during orientation and onboarding 
  • Offering clinical guidance and sharing expertise 
  • Setting clear goals and expectations to guide professional growth 
  • Modeling professionalism and ethics
  • Facilitating teamwork and interdisciplinary collaboration 
  • Offering constructive feedback and valuable insights
  • Fostering confidence and independence 
  • Encouraging participation in continuing education 
  • Creating a supportive environment 

Mentors also assist mentees in determining weaknesses, strengths, and career aspirations. In addition, mentors review and monitor mentee conduct and skills to ensure they receive the support and guidance they need to provide the best client care. Staff safety also plays a role in mentor relationships. According to BMJ Open, “[B]eing a mentor plays a crucial role in establishing safety in complex work environments.” Driftwood Recovery encourages senior staff to mentor individuals new to their roles. 

Cross-Training and Other Strategies

Treatment facilities frequently face staff shortages due to the high-stress nature of healthcare work and other factors. Job positions are demanding and may involve long hours and intense caseloads. Individuals in rehabilitation centers often face additional stressors. Cross-training has many practical and professional benefits for addiction recovery or mental health professionals. Mentors can facilitate training between departments.

Some of the primary advantages of cross-training in healthcare include: 

  • Improved adaptability and flexibility
  • Stronger team cohesion and consistency of client care
  • Skill development and career growth 
  • Operational stability 
  • Reduced workload pressure
  • More creative problem-solving 

Cross-training also reduces strain on facilities by ensuring every department has the resources to provide effective client care. Many professionals use cross-training opportunities to develop skills and evolve their careers. Mentors assist mentees in determining what areas of expertise to cross-train in and how to best utilize the opportunities. Driftwood Recovery understands the value of cross-training and supports staff who want to learn new skills. 

Staff Benefits of Mentoring New Professionals

Some of the primary staff benefits of mentoring new workers in a healthcare setting include: 

  • Enhanced leadership skills
  • Increased job satisfaction 
  • A stronger team dynamic 
  • Greater recognition of expertise
  • More opportunities for personal growth 
  • Greater staff retention
  • Preservation of knowledge 
  • Exposure to fresh perspectives 
  • More networking opportunities 

The advantages of mentor-mentee relationships may positively affect a professional’s career for years. 

Creating a Positive and Empowering Work Environment

Mentors help create a positive and empowering work environment by ensuring coworkers have the skills and resources they need to meet job expectations. During the first few weeks and months on the job, new hires may have to go through various stages of training. A mentor can ensure they receive additional support and make important connections between training material and everyday responsibilities. Every facility and program has a unique approach to client care. Mentors guide mentees through the process of understanding how to meet the expectations and needs of clients and their loved ones. 

Mentoring New Professionals at Driftwood Recovery

Driftwood Recovery provides staff with the additional support and resources professionals need to develop mentor-mentee relationships. The management team works with individuals to ensure more experienced staff have the opportunity to provide insight and guidance to new hires. Mentorships improve the quality of client treatment and prepare people for the realities of working in healthcare. Mentor bonds enhance the effectiveness of training and cross-training within departments. In addition, methods ensure staff members have someone to turn to for advice if they feel overwhelmed or need advice on what to do in unexpected situations. 

Gaining Education From Real-World Experience

One primary benefit of working with a senior professional is learning about the realities of working in healthcare. Mentors may have decades of experience in a high-stress environment, providing quality care to clients. Mentees learn from seeing how experts interact with, treat, and support clients and coworkers. Being exposed to real-world experiences alongside someone with the expertise to navigate challenges reduces stress and puts less pressure on mentees. The senior staff at Driftwood Recovery understand the importance of training the next generation of healthcare professionals using real-world situations and training opportunities. 

Healthcare has a high turnover rate due to the daily stress and pressure workers face while interacting with clients and their loved ones. New professionals often have a lot of ground to make up in the first few weeks and months on the job. Mentorships help people better understand their position and offer essential insights into the client-clinician relationship. Driftwood Recovery uses mentorship roles and other tools to help new staff members become comfortable with their roles within the various programs. Mentees often participate in cross-training and educational opportunities in real-world situations. Mentors provide guidance and ensure mentees have a chance to grow professionally. To learn more about how we support our staff, call our office today at (512) 759-8330.

Innovation is an integral part of the healthcare profession. Experts are constantly developing new techniques to improve the quality of care. Creating new treatment methods, processes, and policies allows clients to receive more effective treatment. According to the International Journal of Environmental Research and Public Health, “In health care in particular, innovations enable us to treat previously incurable diseases or to make better use of scarce resources.” Driftwood Recovery supports staff by encouraging innovation within a structured framework to ensure consistency in treatment quality and client care. 

Why Is Encouraging Innovation Vital to Quality Healthcare?

Innovation encourages people to expand their skill set and overcome challenges using creative problem-solving. Every professional has a unique perspective on their area of expertise. Developing new solutions for problems allows healthcare workers to spend less energy or resources providing high-quality services. For example, offering telehealth treatment can support clients while reducing strain on healthcare programs and staff.  

Innovation is not always easy to implement. According to Future Healthcare Journal, “There are a number of areas that present barriers to innovation in healthcare,” including:

  • Balancing privacy and data sharing between relevant departments 
  • Lack of community education and client acceptance of innovations 
  • Difficulty testing innovations in a clinical setting 

Driftwood Recovery encourages staff innovation by suggesting improvements to current processes, procedures, services, and treatment programs. The management team listens to all staff concerns and suggestions and adopts practical changes whenever possible. Encouraging innovation is essential to quality healthcare because it fosters creativity, skill development, and client engagement. 

Ensuring Clients Have Access to the Most Appropriate Care

Innovation ensures clients have access to the most effective and appropriate care. Healthcare professionals can significantly improve treatment outcomes by discovering new ways to implement therapies and services. Clients participating in treatment for addiction and mental health disorders have significantly benefited from innovative changes in recent decades. New treatments have been developed to allow for personalized care targeting specific disorders or addictive behaviors. Over time, innovations may become adopted into mainstream treatment programs. For example, eye movement desensitization and reprocessing (EMDR) therapy started as an innovative treatment for post-traumatic stress disorder (PTSD) and is now commonly used to address multiple forms of trauma, stress, and emotional distress. 

Encouraging Innovation While Maintaining Consistency

Consistent client care ensures better treatment outcomes. Many clients participate in a continuum of care that includes residential, partial hospitalization, intensive outpatient, outpatient, and aftercare programs. Healthcare professionals can offer consistent treatment between these levels of care while offering innovative and tailored services.

Professionals provide consistency of treatment by doing the following: 

  • Adhering to standardized protocols 
  • Using clear communication between professionals 
  • Taking advantage of staff retraining 
  • Thoroughly documenting client care
  • Using evidence-based therapies 
  • Ensuring proper medication management 
  • Establishing follow-up procedures 
  • Promoting collaboration and teamwork
  • Educating clients and fostering active engagement in treatment 

Maintaining consistency allows professionals to provide the best possible care to clients in rehabilitation. Individuals in treatment and their loved ones often face fewer challenges in recovery if they participate in a consistent continuum of care. 

Clients Benefit From Consistent Treatment

Healthcare professionals use creativity and skill development to create consistent, innovative methods for treating clients with addiction and mental health disorders. 

A few of the primary benefits of treating clients using innovative techniques include:

  • Improved client outcomes 
  • Better treatment engagement 
  • Increased client satisfaction 
  • Stronger trust in the care team
  • Increased program retention rates

The treatment programs at Driftwood Recovery ensure a more consistent continuum of care by using tailored treatment services for every stage of treatment. Creating new ways of addressing client symptoms and side effects can improve rehabilitation outcomes. 

Encouraging Innovation at Driftwood Recovery

Healthcare researchers are among the most innovative professionals. According to Cureus, “The United States has ascended to the forefront of medical innovation by investing heavily in research, which has led to novel treatments.” Driftwood Recovery supports innovation and encourages staff to use cutting-edge research when developing client treatment plans. 

Personalized care allows for greater flexibility and adaptability in treatment. Clinicians and support staff at Driftwood Recovery use tailored care to integrate new techniques and services into programs. Clients benefit from trying new therapies and strategies designed to address each client’s unique condition. 

Staff Support One Another in Learning and Professional Growth

Healthcare professionals support innovation through continuing education, cross-training, skill development, and pursuing professional growth. Using personal experiences to develop new ways of identifying and addressing client needs can significantly contribute to innovation in healthcare. According to the previously mentioned article by Future Healthcare Journal, “With appropriate focus, a culture of innovation will help” facilities provide high-quality healthcare. 

Staff at Driftwood Recovery supports one another by sharing ideas, concerns, skills, and experiences. Clinicians pool their knowledge and resources to improve the effectiveness of treatment. Mutual empowerment and support foster an environment of creative problem-solving. 

The healthcare field thrives on innovation. Professionals are consistently creating new treatment strategies and techniques. Clients and experts benefit from the high-quality services developed through continual innovation and professional growth. Every staff member has an opportunity to share their thoughts, experiences, skills, and ideas about how to improve client care. Healthcare professionals can practice these new techniques and treatments using the support and guidance of peers and experts. Collaboration is essential to innovation and allows staff to receive critical feedback and suggestions. Driftwood Recovery encourages staff to use an innovative approach to client care. To learn more about our services and how we create our personalized treatment programs, call us today at (512) 759-8330.

High-stress careers, including positions in healthcare, may lead to emotional burnout and high levels of emotional distress. A safe space allows healthcare professionals to gain support and overcome emotional challenges without judgment. Coworkers play an essential role in providing peer support and encouragement during moments of high workplace-related stress. According to Acta Biomedica,Peer Support gives a chance for personal growth [and] reflection.” Driftwood Recovery has created a safe space for coworkers to empower and encourage one another during moments of emotional crisis. Staff and management have worked together to build a strong support network for individuals struggling to achieve emotional stability in the workplace. 

What Is a Safe Space?

Individuals working in healthcare have a higher risk of experiencing trauma, mental health issues, or emotional distress. A safe space ensures people feel secure, heard, accepted, valued, and supported. Feeling safe with coworkers reduces the risk of emotional burnout or other potential problems. 

Creating a safe space in the workplace involves doing the following: 

  • Promoting a culture where staff feel comfortable voicing their thoughts and concerns 
  • Practicing empathy by showing understanding and compassion 
  • Addressing discrimination and taking immediate action against any bias or harassment
  • Establishing clear policies by implementing guidelines prioritizing inclusivity and respect 
  • Providing diversity, equity, and inclusion training 
  • Promoting a work-life balance to reduce stress
  • Modeling inclusive behaviors 
  • Encouraging teamwork and mutual support

Healthcare professionals have an ethical obligation to provide clients with a safe space where they can receive appropriate care. The management team at Driftwood Recovery supports clients and staff by establishing routines and guidelines that encourage individuals to treat one another with respect and empathy. 

Why Is It Important to Create a Safe Space for Coworkers?

Professionals who feel safe in the workplace are more likely to share ideas and offer suggestions to coworkers. A safe space improves collaboration. In addition, a comfortable workspace helps individuals focus more fully on their responsibilities, ensuring they provide higher-quality care. Professionals benefit from a strong support structure prioritizing their emotional and physical well-being. Safe workspaces foster stronger professional connections and ensure staff feel comfortable seeking support. 

Driftwood Recovery empowers staff by ensuring they feel safe and secure while on the job. Daily staff meetings allow people to express their thoughts, needs, and feelings without judgment. The management team has an open-door policy that encourages staff members to reach out if they feel something needs to be addressed in the workplace. 

Health Benefits of Creating a Safe Space for Professionals Experiencing Emotional Distress

Working in a safe workspace significantly benefits professionals experiencing emotional distress or chronic stress. The additional emotional and practical support allows individuals to rely on peers and management to help them overcome challenges. 

Some benefits of creating a safe workspace in healthcare include: 

  • Enhancing job satisfaction 
  • Improving mental health 
  • Reducing stress 
  • Improving teamwork and collaboration 
  • Increasing productivity 
  • Reducing staff turnover 
  • Ensuring Higher-quality services 
  • Reducing workplace conflicts
  • Promoting diversity 

A positive work environment promotes creativity, innovation, and cooperation. According to Plos One, “A positive work environment (WE) for healthcare professionals is important for good patient care [. . .],” and “is strongly associated with attracting and retaining healthcare professionals.” People are more likely to remain working in healthcare positions where they feel heard, valued, and respected by coworkers and management. Working in a secure and inclusive environment improves teamwork and ensures clients receive better care. 

Fostering a Diverse and Inclusive Environment

Diversity, equality, and inclusiveness can create a more welcoming space for healthcare professionals and clients. According to the Journal of the National Medical Association, “It is important to have a healthcare workforce which represents the tapestry of our communities as it relates to race/ethnicity, gender, sexual orientation, immigration status, physical disability status, and socioeconomic level to render the best possible care to our diverse patient populations.” Driftwood Recovery treats clients from all backgrounds and walks of life. To create the best outcomes, staff must know how to identify and address their needs. Staff struggling with emotional distress have fewer stressful client interactions if they work in an inclusive environment. 

How Does Driftwood Recovery Create a Safe Space for Coworkers?

Driftwood Recovery ensures staff members uplift and support one another. Coworkers have opportunities to encourage one another during challenging moments. The mutual empowerment of teamwork and collaboration allows staff to build a healthy support network within the workplace. 

Driftwood Recovery creates a safe space for staff by doing the following: 

  • Prioritizing open and honest communication 
  • Offering regular training 
  • Promoting diversity and inclusivity 
  • Supporting staff mental health 
  • Encouraging a healthy work-life balance 
  • Implementing flexible policies 
  • Maintaining zero-tolerance policies for coworker or client harassment 
  • Fostering opportunities for professional growth 
  • Facilitating peer support and mentorship 

Driftwood Recovery also offers a safe physical environment by ensuring staff follow strict safety policies and procedures. Everyone deserves to feel comfortable and safe in their workplace. 

Peer support is an essential part of maintaining positive mental health for individuals working in high-stress positions within healthcare. Clinicians and support staff often face significant stress and challenges at work, leading to potential burnout or mental health issues. A healthy support network and a safe work environment reduce the risk of emotional or physical burnout. Driftwood Recovery offers staff the resources and support they need to feel secure, comfortable, and respected. Staff can rely on each other and the management team to offer guidance and encouragement to anyone struggling with mental health issues. To learn more about how we ensure a safe working environment, call us today at (512) 759-8330.

Some healthcare professionals may struggle to collaborate with coworkers due to various factors. According to the Centers for Disease Control and Prevention (CDC), “Healthcare workers face challenging working conditions and high stress levels that can lead to poor mental and physical health.” Identifying and addressing issues affecting staff engagement improves collaboration and reduces workplace-related stress. Driftwood Recovery fosters a collaborative approach to teamwork, ensuring all staff members feel equally supported and respected. 

What Is a Collaborative Approach to Teamwork?

Clients and staff benefit when coworkers use teamwork to create a more collaborative environment. Working together with multiple people with different areas of expertise allows clients to receive more comprehensive care. Integrative services provided by a multidisciplinary team improve treatment outcomes. 

Collaboration between professionals in healthcare generally involves the following: 

  • Effective and honest communication 
  • Continuous learning and training 
  • Frequent meetings to discuss case management 
  • Maintaining a patient-centered approach 
  • Sharing decision-making 
  • Defining roles and responsibilities  

Collaboration is essential for individuals providing addiction recovery and mental health services. Combining the expertise of multiple professionals provides clients with support for their psychological and physical health needs. According to Medicine, “Collaborative Care may significantly improve patient outcomes.” In addition, collaborative care “has been shown to improve access to behavioral health services, deliver patient-centered behavioral and physical health care in the same setting, and improve overall clinical outcomes.” Driftwood Recovery provides staff members with the training and support they need to provide integrative care. Services and programs are designed to allow clinicians to collaborate closely with one another and clients to ensure high-quality care while reducing stress on staff. 

Factors Impacting Teamwork in Healthcare

Integrative client care often requires collaboration between multiple departments and professional teams. Many factors affect how people work with and relate to one another. Individuals in high-stress positions may struggle to connect with coworkers. Clients and staff suffer if professionals fail to develop trust and effective communication. 

Some of the most common factors impacting how well coworkers collaborate include: 

  • Chronic stress 
  • High caseloads 
  • Lack of cross-training 
  • Tension between coworkers
  • Lack of personal boundaries 

The workplace is a professional environment where everyone deserves to be treated with respect and compassion regardless of personal beliefs or skill level. Fostering a collaborative relationship between staff members reduces miscommunication and ensures everyone receives the support they need to succeed. 

How Does a Collaborative Approach to Teamwork Improve the Workplace?

Collaboration improves teamwork in the workplace by doing the following: 

  • Enhancing communication 
  • Promoting innovation 
  • Clarifying roles and expectations 
  • Strengthening relationships 
  • Encouraging accountability 
  • Improving problem-solving 
  • Boosting morale 
  • Increasing positivity 

Collaboration allows team members to learn from each other’s experiences and share areas of expertise. Individuals in high-stress positions use these opportunities to improve their skills and manage caseloads more effectively. 

Quick Ways to Improve Teamwork in a Healthcare Setting

Teamwork can take weeks or months to develop naturally between individuals in the same department or program. However, professionals can do a few things to quickly build deeper bonds and cooperation with coworkers. 

Some quick ways people can improve teamwork in a healthcare setting include: 

  • Practicing timely, respectful, and clear communication 
  • Acknowledging the contributions of coworkers 
  • Clearly defining objectives and sharing progress 
  • Giving constructive feedback
  • Embracing diverse perspectives 
  • Focusing on collectively solving challenges 
  • Recognizing and celebrating team achievements 

Driftwood Recovery trains every staff member to use these quick and practical tools for developing collaboration and teamwork. Every staff member has valuable insights and skills they can bring to the team. By working together, teams can reduce pressure on individuals and share the caseload. 

How to Foster a Collaborative Approach Each Day

Every day is an opportunity for people to work together to improve their abilities, overcome challenges, and create a positive work environment. Healthcare professionals benefit from fostering collaboration through daily meetings, discussions about cases, and jointly led treatment services. Driftwood Recovery facilitates teamwork by providing staff with opportunities for cross-training and daily check-ins. 

Personalizing client care is one of the ways professionals work together to reduce workplace stress. Clients and coworkers have a better experience when professionals pool their resources and skills to create personalized care plans. In addition, many clients struggling with addiction or mental health issues have better treatment outcomes if they participate in tailored care. 

The Collaborative Approach to Teamwork at Driftwood Recovery

Driftwood Recovery uses teamwork to ensure clients have a positive rehabilitation experience. Everyone benefits when staff take the time to engage with one another and build deeper relationships. Collaboration is one of the most effective ways to ensure positive treatment outcomes.

Teamwork is essential to workplace productivity. According to the Canadian Pharmaceutical Journal, “Teamwork has [. . .] been shown to provide benefits to health care providers, including reducing extra work and increasing job satisfaction.” Driftwood Recovery uses collaborative care and multidisciplinary teams to provide tailored care to clients, ensuring a more positive work environment. 

Individuals working in high-stress environments often face multiple challenges in coping with the pressure caused by client and coworker expectations. A collaborative approach to teamwork can significantly reduce the risk of emotional burnout, miscommunication, or unintentional errors by ensuring staff members work together effectively. Collaborating to provide clients with effective and integrative care reduces pressure on staff and improves treatment quality. Driftwood Recovery has policies in place to encourage teamwork and collaboration between staff. The management team offers additional support and guidance to ensure healthcare professionals feel comfortable speaking up or requesting assistance if they begin to feel overwhelmed. To learn more about how we collaborate to provide optimal care, call us today at (512) 759-8330.

Humor is an excellent way to break the ice and reduce stress during clinical interactions. Clients may feel anxious or afraid if they do not know what to expect from an appointment. Inserting even a small amount of appropriate humor into the initial interaction can put clients at ease and build trust with medical professionals. Clinicians and support staff at Driftwood Recovery use appropriate humor and positivity as a therapeutic tool to develop deeper connections with clients. 

How Is Humor a Therapeutic Tool?

Humor can reduce stress, improve positivity, and help clients create a bond with healthcare professionals. Experiencing the physical effects of humor can relieve tension and put clients at ease. Most people know they feel better when they laugh. Individuals with anxiety or depressive disorders may use funny videos or images to help them cope with their symptoms. 

Research has proven humor improves mental health. In addition, clients often feel more valued if healthcare professionals take the time to engage with them in a personalized, humorous exchange. According to Health Expectations,  in one study, clients felt “humour was important in both establishing their identity and in developing a meaningful therapeutic interaction.” 

What Is Appropriate Humor?

Jokes that one person finds humorous, another may find highly offensive. Being mindful of appropriate humor allows healthcare professionals to avoid offending or emotionally harming clients. Many individuals working in high-stress jobs like healthcare use gallows humor, which may not always be appropriate for clients. 

Recognizing the line between acceptable and unacceptable humor in a professional setting is essential. Individuals who may not know how to strike this balance may benefit from not initializing humor. Every interaction is unique, and as experts in healthcare build relationships with individual clients, they may become more familiar with that person’s boundaries surrounding humor. 

Some examples of generally unacceptable humor in a healthcare setting include: 

  • Derogatory “jokes” focused on a person’s disability, gender, race, culture, or sexual orientation 
  • Making light of a client’s symptoms or medical history 
  • Trauma-related humor about mental health, abuse, or past traumas
  • Body shaming “jokes” about a person’s weight, physical appearance, or features 
  • Any jokes or humor of a sexual nature 
  • Ageism and humor that belittles individuals based on stereotypes related to age 
  • Religious or political jokes mocking a person’s beliefs and values 
  • Gallows humor is often inappropriate during client interactions 
  • Mocking speech patterns, language barriers, or accents
  • Minimizing client concerns by joking about them dismissively 

In some cases, healthcare workers benefit from waiting for the client to initiate humor. According to research in the previously mentioned article by Health Expectations, self-deprecating humor is the most commonly recognized and practiced form of humor for clients in healthcare settings. Identifying clients who practice self-deprecating humor and responding appropriately can help clinicians develop meaningful connections. 

How to Use Humor as a Therapeutic Tool

If used appropriately, humor can reduce stress on clients during stressful appointments. Humor also helps alleviate some of the perceived power imbalance between the client and clinician. There is no script for using humor. Every interaction is unique, and healthcare workers must consider a client’s cultural and personal views when attempting to use humor to connect with them. 

Some of the ways medical professionals use humor as a therapeutic tool include: 

  • Using lighthearted humor to build rapport with clients
  • Easing client stress and anxiety during difficult conversations
  • Using humor to lift a client’s mood 
  • Distracting clients from pain or discomfort 
  • Encouraging relaxation 
  • Using lighthearted humor to reframe certain situations and help clients cope more effectively 

Clients who feel uncertain about what to expect from clinical professionals may feel more supported and acknowledged if they engage in humorous interactions with staff. Humor humanizes clinicians and fosters collaboration with clients by creating an emotional bridge. 

When Is Humor Not Appropriate?

Humor is not always appropriate. Context is vital in determining whether humor may improve or worsen a situation. For example, individuals receiving devastating or emotionally upsetting information from a medical professional may find humor offensive, belittling their pain and invalidating their experience. Knowing when to add humor to a conversation relies on a person’s ability to build strong social skills and effective communication. 

How Does Driftwood Recovery Use Humor as a Therapeutic Tool?

Humor gives people a new perspective on their recovery and treatment by highlighting some of the absurdities of life that everyone experiences. Instead of letting it cause anxiety or stress, individuals in recovery can learn to embrace those moments of humor. Driftwood Recovery has created a thriving sober community where individuals in recovery, staff members, and families come together to celebrate successes and support one another. Humor can help people get through setbacks in recovery by allowing them to see things from a more positive perspective. Staff members at Driftwood Recovery use positivity and humor to empower and uplift individuals during treatment and community events. 

Humor is a universal experience that can bring people joy and comfort. Finding appropriate ways to integrate humor into client care through scripted or in-the-moment reactions may improve the treatment experience for clients who feel stressed or anxious. Individuals working in healthcare have the unique opportunity to use humor as a way to break the ice with new clients or comfort clients undergoing stressful procedures. By inserting appropriate and culturally sensitive humor into everyday interactions, healthcare professionals can improve treatment outcomes and build stronger client relationships. Driftwood Recovery offers guidance and training for staff members who want to create more meaningful connections with clients. To learn more, call us today at m (512) 759-8330.

People say a lot about how they feel without speaking a word. Individuals express themselves through body language, including hand gestures, posture, and eye movements. Healthcare professionals must be attuned to these unspoken forms of communication to provide the best care for clients seeking help. Body language allows medical professionals to identify if clients feel anxious, scared, or in pain. Driftwood Recovery ensures staff members know how to respond appropriately to nonverbal cues, allowing them to provide compassionate care and support to clients in recovery.

What Are Nonverbal Cues?

Nonverbal cues are body movements or actions that convey an emotion or communicate an intent. According to Perspectives on Psychological Science, “[O]nce in a particular setting, people’s behavioral options are constrained not only by the physical environment, but also by that setting’s social norms.” Many nonverbal cues are instinctual, and people may be unaware of them. However, they can also be a powerful way to express emotion when people feel uncomfortable voicing their thoughts aloud. For example, someone uncomfortable with how close a doctor is sitting may lean away and cross their legs or arms to create a barrier. Healthcare professionals rely on nonverbal cues to help them navigate complex conversations with individuals and families. 

The meaning of nonverbal cues may change depending on multiple factors, including: 

  • Personal habits and individual differences 
  • Cultural context
  • Relationship dynamics, including familiarity between individuals 
  • Situational context 
  • Mood or emotional state
  • Intentional or unspoken power dynamics
  • Topics being discussed

Cultural gender norms and other factors also influence how people translate nonverbal cues. No two people have the same nonverbal “language,” and context is essential in determining what specific actions may mean. Body language and other physical cues can communicate distress, acceptance, fear, joy, and many other emotions. Knowing how to correctly translate these cues helps healthcare professionals create a deeper bond with clients. 

Common Nonverbal Cues

Some examples of common nonverbal cues include: 

  • Using open posture, eye contact, and movements of affirmation to show understanding and compassion 
  • Maintaining consistent and approachable body language to set clients at ease and create a sense of reliability 
  • Using gestures and facial expressions to reinforce verbal messages
  • Offering a warm smile and steady presence to comfort anxious clients 
  • Leaning forward and mirroring the client to show attentiveness and genuine interest
  • Ensuring body signals align with verbal messages to avoid confusion 

Focusing on client feedback and being mindful of responses allows professionals to build the foundation for a collaborative and healthy relationship. Clear and open communication creates a welcoming environment where clients feel comfortable expressing themselves and actively participating in their recovery. Every interaction is unique, and it is important for healthcare professionals to monitor how their nonverbal cues are being received. 

Body Language and Compassionate Client Care

How staff members stand and sit during client interactions will be interpreted as part of the overall experience. If a client feels a doctor, nurse, or front desk staff member does not value their time or concerns, it can undermine the entire appointment. Workers in healthcare should remain mindful of how their body language may be interpreted by onlookers and adjust their posture and gestures to fit the message they want to convey. Compassion, empathy, and openness can be communicated through posture, hand gestures, facial expressions, and paralinguistic vocalizations. 

Using Nonverbal Cues to Make Clients Feel Comfortable

Standing with arms down and palms open is much different from standing with arms crossed and hands balled into fists. No matter what words people use, their body language and other nonverbal cues are essential in communicating intent. Positive nonverbal cues can make clients feel welcomed, heard, and valued. Healthcare professionals should understand basic nonverbal communication and what postures or facial expressions to avoid. For example, a medical professional should not roll their eyes if a client expresses concern about a process or procedure. 

Healthcare professionals who use unspoken forms of communication to improve the client experience do the following: 

  • Convey empathy 
  • Build trust 
  • Enhance clarity and context
  • Encourage openness
  • Provide reassurance 
  • Foster a more meaningful connection 
  • Acknowledge client feelings 
  • Reduce miscommunication 
  • Adapt more effectively to client needs 

Staff members at Driftwood Recovery use compassionate care and transparent communication to create a welcoming and safe environment for clients in recovery. 

Building a Toolbox of Positive Cues to Support and Empower Clients

Driftwood Recovery provides staff members with the training, support, and guidance they need to develop a toolbox of positive, unspoken cues to support and empower clients. Clinicians and support staff learn to express themselves mindfully to individuals and families. 

Healthcare professionals must consider medical, cultural, and personal factors that affect how clients and their loved ones interpret nonverbal communication. Familiarizing themselves with client charts and conducting thorough intake assessments can reduce confusion and improve the effectiveness of nonverbal communication. 

Miscommunication is a common cause of conflict, confusion, and frustration between clients and clinicians. Clear communication involves aligning nonverbal and verbal cues to send a specific message. Many moments of miscommunication could be avoided through a conscious effort to convey specific information. Healthcare professionals benefit from learning how to translate common unspoken social cues, including body language and facial expressions. Clients rely on healthcare professionals to give them spoken and unspoken cues to guide them through making critical medical decisions and positive lifestyle changes. Driftwood Recovery encourages staff members to remain mindful of how unspoken actions and responses may affect their relationships with clients. To learn more about our programs and professionals, call our office today at (512) 759-8330.

Individuals in rehabilitation for substance use disorder (SUD) or dual diagnosis have a greater likelihood of experiencing trauma triggers, including triggers specific to clinical settings. Many clients participate in multiple programs, and some may have previously had negative interactions with medical professionals. A history of trauma can cause some clients to feel uncomfortable trusting their care team. Healthcare workers build trust by creating a welcoming environment that keeps clients focused on the present. Grounding techniques are an excellent tool for helping clients manage trigger responses during clinical interactions. 

What Are Grounding Techniques?

People use grounding techniques and exercises to strengthen the mind-body connection and increase self-awareness. Studies have shown that “[g]rounding techniques are important skills for assessors and all other behavioral health service providers who interact with traumatized clients (e.g., nurses, security, administrators, clinicians).” Grounding techniques can be used during everyday interactions to reduce stress, improve communication, and keep clients engaged in their treatment. 

Simple Grounding Techniques Healthcare Professionals Use During Everyday Interactions

Everyone has different methods for communicating with coworkers and clients. Healthcare professionals can improve their communication skills, allowing them to build more effective relationships. Using grounding techniques during treatment sessions can also help clients experience better outcomes. Therapists and other healthcare professionals model healthy coping skills and guide clients through learning to use those skills to manage triggers.

Some examples of simple grounding techniques healthcare professionals use in everyday interactions include: 

  • Encouraging clients to take slow, deep breaths if they appear nervous or anxious
  • Physically grounding clients by encouraging them to touch surfaces or objects (e.g., offering an anxious client a stress ball)
  • Increasing body awareness by asking clients to focus on sensations in their body (e.g., asking clients to connect physical sensations such as tension with emotions like anxiety)
  • Mindful movement by guiding clients through simple movements (e.g., brief stretching exercises) 
  • Asking clients to engage in simple tasks to improve focus and engagement 

Grounding techniques can facilitate more effective client communication by helping clients stay in the moment. The type of client-clinician interaction will determine which grounding exercises may provide the best results. For example, if a client begins to panic, a physical therapist may encourage stretching, while a psychotherapist may suggest slow, deep breaths. 

How Do Grounding Techniques Decrease the Impact of Triggers?

Grounding techniques are often used to help clients successfully manage triggers and mental health symptoms related to trauma or stress. Focusing on actions, sensations, or objects in the present allows clients to remain in control of their emotional and physiological reactions to trauma triggers. 

Every person is unique, and not all coping techniques will work for everyone. Healthcare professionals should practice mindfulness in how they approach grounding techniques. For example, touching a client’s shoulder to ground them may backfire if the client is averse to touch due to severe trauma. Familiarity with client preferences and their medical history ensures that healthcare workers introduce effective and appropriate coping skills in treatment sessions. 

Benefits of Using Grounding Techniques in Treatment

Some of the primary benefits of using grounding exercises in treatment include: 

  • Familiarizing clients with helpful coping techniques 
  • Reducing overall anxiety and stress 
  • Improving emotion and mood regulation
  • Interrupting cycles within a trauma response by preventing escalation 
  • Building trust with clients by helping them overcome trauma triggers
  • Supporting trauma recovery through practical coping skills

Clients may feel more confident in themselves and their ability to manage triggers if they learn effective coping methods. Driftwood Recovery ensures staff have the necessary training and skills to help clients manage trauma triggers and other challenges during treatment. 

The Importance of Providing Comfort and De-Escalating Tension During Appointments

Some clients feel overwhelmed or tense during clinical appointments. Staff members may use grounding techniques, such as distracting clients or offering new coping tools, to help them manage their emotional or physical reactions to triggers. If the situation causes a trauma response, the client may find it challenging to move forward with the appointments. Identifying and addressing the cause of the trigger can de-escalate the situation and refocus the client. De-escalation skills and clear communication reduce anxiety and stress. 

Driftwood Recovery Teaches Clients Effective Coping Skills

Clients benefit from learning practical grounding exercises and other skills that reduce the side effects of trauma triggers. Healthcare professionals play an essential role in teaching and reinforcing positive coping skills. 

Clinicians teach clients to successfully manage their reactions to triggers using various treatment services, including: 

  • Individual and group therapy
  • Mindfulness-based therapies 
  • Holistic therapies, including guided meditation 

Driftwood Recovery offers tailored treatment plans to clients struggling with SUD or dual diagnosis. Healthcare professionals collaborate closely with clients and their families to reduce the negative impact of trauma triggers during rehabilitation. The goal of treatment is to prepare clients to reintegrate back into the community. Healthcare professionals do this by ensuring clients have the necessary coping skills to manage their condition after transitioning out of treatment. Grounding techniques give clients greater confidence in their ability to maintain sobriety and overcome trauma triggers.

Trauma responses can happen at any time. Individuals feeling anxious or stressed often have more profound reactions to triggers. Therapy sessions and other treatment services may cause some clients with a history of trauma to feel on edge. Triggers can significantly interfere with treatment by affecting client focus. Healthcare professionals offer clients emotional and practical support. Grounding techniques are an excellent tool for helping clients cope with the effects of trauma triggers during clinical interactions. Driftwood Recovery encourages staff members to use grounding techniques and other therapeutic tools to create a more comfortable and safe space for clients. To learn more about our trauma therapy services, call our office today at (512) 759-8330.

Healthcare professionals build trust with clients to create a positive treatment experience. An open line of communication ensures clients receive appropriate care and access the best treatments to meet their needs. Active listening and other communication skills allow healthcare professionals to develop healthier relationships with clients and coworkers, facilitating better treatment outcomes. The experts at Driftwood Recovery use effective communication to guide clients through the recovery process. 

What Is Active Listening?

Active listening is an essential part of interpersonal communication. According to Social Neuroscience, “[A]ctive listening is an influential behavior, which can affect the social responses of others.” In addition, “Perceiving active listening behavior in a partner can facilitate a positive interaction.” Active listening requires empathy and a lack of judgment. People often mirror the other person through behavior or verbal patterns to show they have heard what has been said. 

A few ways professionals practice active listening during everyday client interactions include: 

  • Mirroring nonverbal cues
  • Maintaining eye contact
  • Paraphrasing and summarizing 
  • Asking open-ended questions 
  • Offering verbal acknowledgement
  • Not interrupting the other speaker
  • Asking for clarification 

Healthcare professionals collaborate with clients to create care plans and implement treatments. Empathetic and active listening is essential to keep clients at ease. Active listening involves showing the other person they have been heard through various methods, including body language, summarizing key points of the conversation, and mirroring phrases or words used by the other person. 

Creating an Honest and Clear Line of Communication

Honest communication fosters trust and helps clients feel more comfortable discussing concerns or asking questions. Transparency creates a healthy foundation for honest communication. Some clients may have a history of negative experiences with healthcare professionals, making them hesitant to speak up. Maybe their concerns were ignored, or they were made to feel like less than the other person. Driftwood Recovery aims to help these individuals build healthier relationships with medical professionals by providing clients with a welcoming environment and compassionate professionals. 

Some of the ways healthcare professionals develop empathetic and honest communication with clients include: 

  • Using simple language instead of medical jargon 
  • Sharing information openly 
  • Being culturally sensitive and respectful 
  • Keeping clients informed with consistent updates 
  • Setting clear and realistic expectations 
  • Using visual or written aids to help clients better understand complex medical topics
  • Respecting client confidentiality and privacy 

Clients rely on healthcare professionals to lead by example. Healthcare professionals have an obligation to model healthy patterns of communication with clients. Driftwood Recovery encourages staff members to build client relationships through active listening and a compassionate approach to care. 

Clients may have never been able to develop healthy communication skills. Often, part of treatment for substance abuse or mental health disorders involves building up these skills. Clinicians and support staff play an essential role in helping clients learn to communicate more effectively. 

Building Relationships With Active Listening

Developing trusting relationships with clients requires active listening. Healthcare professionals at Driftwood Recovery are trained to resolve conflicts, de-escalate situations, and ease client concerns by educating clients and providing them with healthier ways to express their needs. By practicing honest and transparent communication, healthcare workers create an environment that fosters trust and respect. 

Client trust is essential because it does the following: 

  • Facilitates more productive interactions 
  • Promotes honesty and openness 
  • Enhances treatment outcomes 
  • Reduces anxiety 
  • Builds long-term relationships 
  • Encourages healthy vulnerability 
  • Strengthens rapport between staff and clients
  • Empowers clients to make healthier choices
  • Reduces miscommunication 

Building relationships with clients involves recognizing their needs and finding ways to meet them where they are today. Active listening allows professionals to better understand their clients and provide more effective care. 

How Driftwood Recovery Encourages Active Listening

Driftwood Recovery encourages staff members to create healthy relationships with clients and coworkers through active listening. Active listening involves showing the other person that their time and opinions matter. Many clients feel safer and more comfortable under the care of professionals who listen to and act on their feedback. Healthcare professionals can take constructive feedback and adjust client treatment plans to accommodate the new information.

Individuals in treatment for substance abuse or mental health disorders may have a history of negative interactions with authority figures. Building trust can take time. Consistently showing interest in their thoughts and feelings while actively listening can show clients that their voice matters. Effective listening leads to action. Being attentive during a conversation is meaningless unless real action is taken to implement feedback and provide solutions to problems. Clients feel heard and valued when their care team actively listens and uses the information they provide to address issues or acknowledge their opinions. 

Regular Daily Check-Ins With Staff

Communicating effectively with coworkers reduces miscommunication and decreases unnecessary stress in the workplace. Professionals should be able to rely on one another to listen attentively and provide appropriate support throughout the workday. According to Frontiers in Psychology, “Listening has been identified as a key workplace skill, important for ensuring high-quality communication, building relationships, and motivating employees.” Healthcare professionals provide better client care when they can rely on their coworkers for support.

Communication is key to developing a deep and honest connection with clients. Healthcare professionals create a welcoming and comfortable environment where clients feel safe and heard. Active listening is one of the most critical tools for healthy communication. Showing a genuine interest in what clients have to say and expressing a desire to further understand can set clients at ease and create a more positive dynamic between clients and clinicians. Driftwood Recovery encourages staff members to use active listening and other communication skills to develop better client relationships, facilitating a more positive treatment experience. To learn more about our programs and how we provide client support, call us today at (512) 759-8330.

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